THE COURSE

Systems Thinking and Enterprise Change Management

CLIENT NAME 

Metro Africa Xpress (MAX.ng)

COURSE OVERVIEW

MAX Nigeria operates a 300+ workforce including FTE and contract staff. The organization is optimizing her workforce as a way to improve business operations and build local capacity. Generally, culture and employee experiences needs to be architected to fit the business strategy.

LEARNING OUTCOME

After the programme, your delegates will be able to:

• Design and re-design your services and product delivery capabilities 
• Use design thinking skills to solve multiple problems at your firm
• Gain confidence in problem-solving techniques
• understand the basic elements relative to an effective work instruction and how to write a WI with positive results and maximum transfer of information. 
• Use the three templates given that demonstrate desirable format when writing a WI. 
• Read and interpret the three complete work instructions included in the course

TARGET PARTICIPANTS

Management team, All Business Units, Line Managers

COURSE DATE & DURATION

2 Days |THUR 9 SEP – FRI 10 SEP – 2022