Overview

The P4PE Institute’s PMA is a program designed to equip individuals at various levels within an organization with the knowledge and skills to implement effective performance management practices.

Academy Objectives

  • Enhance the efficiency and effectiveness of organizational performance outcomes.
  • Develop participant skills in creating, evaluating, and improving strategies and goals.
  • Foster a culture of continuous improvement through data-driven decision-making.
  • Provide resources, best practices, and examples of successful performance management

Target Audience

The PMA caters to four distinct groups:

  • Employees: Individuals involved in program/contract management, policy development, or program evaluation.
  • Line Managers: Those responsible for supervising and managing the performance of employees.
  • HR Managers: Professionals who oversee and implement HR policies and programs, for performance management, talent management, training management, career management and succession planning.
  • Executive Managers: Leaders who set the strategic direction and oversee the overall performance of the organization.

Delivery Format

Each program in the accademy is delivered virtualy using a blend of self-guided learning assignments(videos, reading, exercises) and weekly consultant facilitated learning and application sessions.

Designed for Open-enrollment (see schedule) or as customised enterprise programs.

Value Proposition

  • Develops a comprehensive understanding of performance management best practices.
  • Equips participants with the skills to create, implement, and evaluate performance management systems.
  • Fosters a data-driven approach to performance improvement.
  • Provides access to a network of professionals for knowledge sharing and collaboration.

Why This is the Most Powerful Programme for Organizations

  • Focus on practical application and real-world examples.
  • Addresses the specific needs of different roles within the organization (targeted subcourses).
  • Potential for ongoing learning and support through the Performance Management Community of Practice (PMCOP).

About the Performance Management Community of Practice (PMCOP).

The Performance Management Community of Practice (PMCOP) is a group of organisations representatives focused on integrating performance management techniques into their work, who come together to share experiences and best practices and develop knowledge. The PMCOP is designed to meet the members’ needs and will develop meeting times, frequency, and agendas based on group feedback. Meetings may be bi-monthly during peak planning times but only quarterly or as-needed the rest of the biennium.

How do I participate in the Performance Management Community of Practice?

If you are interested in participating please sign up here.

Sign Up for 2-day Performance Management Training coming up this October

The Academy Courses

The PMA offers role-specific programs delivered periodicaly as 4-8 weeks programs:

Performance Management for Employees (PMA for Employees)

Course Overview

This course equips employees with the knowledge and skills to actively participate in the performance management process. Participants will gain a solid understanding of key performance management concepts, how to set effective goals, and how to provide and receive constructive feedback.

Course Objectives

  • Explain the importance of performance management in achieving organizational goals.
  • Identify the core elements of an effective performance management system.
  • Apply SMART goal-setting principles to set clear and measurable individual goals.
  • Participate effectively in performance review discussions.
  • Provide and receive constructive feedback to enhance performance.

Course Content (12 Modules)

Module 1: Introduction to Performance Management

  • The role of performance management in organizations
  • Benefits of effective performance management for employees

Module 2: The Performance Management Cycle

  • Key stages of the performance management process

Module 3: Setting SMART Goals

  • Introduction to SMART goals
  • Developing clear and measurable individual goals

Module 4: Understanding Performance Expectations

  • Identifying key performance indicators (KPIs)
  • Aligning individual goals with organizational objectives

Module 5: Effective Communication Skills for Performance Management

  • Techniques for active listening
  • Delivering and receiving feedback effectively

Module 6: Self-Assessment and Performance Review

  • Conducting a self-assessment of strengths and areas for development
  • Preparing for performance review discussions

Module 7: Providing Constructive Feedback

  • The importance of constructive feedback
  • Techniques for delivering effective feedback

Module 8: Receiving Feedback Effectively

  • Strategies for responding positively to feedback
  • Using feedback for continuous improvement

Module 9: Performance Improvement Planning

  • Identifying areas for improvement
  • Setting SMART goals for development

Module 10: Performance Management Resources

  • Available resources to support ongoing performance development

Module 11: Managing Conflict During Performance Reviews

  • Strategies for addressing performance issues constructively

Module 12: Building a Growth Mindset

  • Importance of a growth mindset for continuous learning and development

Key Takeaways

  • Participants will gain a working knowledge of performance management principles.
  • They will be able to set SMART goals and actively participate in the performance review process.
  • Employees will develop effective communication skills to provide and receive constructive feedback.
  • The course equips them with the tools and strategies to continuously improve their performance and contribute to organizational success.

Performance Management for HR Managers (PMA for HR Managers)

Course Overview

This program is designed for HR professionals who play a critical role in designing, implementing, and overseeing performance management systems within an organization. Participants will gain in-depth knowledge of best practices, legal considerations, and strategic approaches to performance management.

Course Objectives

  • Analyze the strategic role of performance management in achieving organizational goals.
  • Evaluate and design effective performance management systems aligned with organizational needs.
  • Develop and implement performance management processes to ensure consistency and fairness.
  • Advise and support line managers in conducting performance reviews and addressing performance issues.
  • Utilize data analytics to measure the effectiveness of performance management systems.
  • Stay current with emerging trends and best practices in performance management.

Course Content (16 Modules)

Module 1: Strategic Performance Management

  • Aligning performance management with organizational strategy
  • Cascading goals from organizational to individual levels

Module 2: Designing a Performance Management System

  • Key components of an effective performance management system
  • Selecting appropriate performance metrics and KPIs

Module 3: Legal and Compliance Considerations

  • Understanding legal requirements for performance management documentation
  • Preventing discrimination and bias in the performance management process

Module 4: Implementing the Performance Management Process

  • Developing clear communication strategies for rollout
  • Training line managers on effective performance management techniques

Module 5: Performance Appraisal Methods and Tools

  • Evaluating different performance appraisal methods
  • Selecting the right tools for various roles and situations

Module 6: Providing Coaching and Development Opportunities

  • HR’s role in supporting line managers with coaching strategies
  • Developing employee development programs based on performance data

Module 7: Performance Management and Talent Management

  • Utilizing performance data for talent identification and development
  • Integrating performance management with succession planning efforts

Module 8: Performance Management and Compensation

  • Linking performance to compensation and reward programs
  • Designing fair and transparent compensation practices

Module 9: Managing Performance Issues and Conflict

  • HR’s role in supporting line managers with performance improvement plans
  • Strategies for mediating conflict during performance reviews

Module 10: Performance Management Technology

  • Utilizing technology to streamline performance management processes
  • Evaluating and selecting performance management software

Module 11: Data Analytics and Performance Management

  • Leveraging data to identify trends and improve performance
  • Utilizing data for informed decision-making about performance management systems

Module 12: Employee Engagement and Performance Management

  • The role of performance management in fostering employee engagement
  • Strategies for creating a culture of continuous feedback and development

Module 13: Performance Management and Change Management

  • Implementing performance management changes effectively within the organization
  • Communicating changes to employees and addressing resistance

Module 14: Performance Management Best Practices

  • Benchmarking performance management practices of leading organizations
  • Identifying and implementing cutting-edge approaches

Module 15: The Future of Work and Performance Management

  • Adapting performance management to the changing workplace landscape
  • Emerging trends such as remote work and AI-powered performance management

Module 16: Performance Management and Sustainability

  • How performance management can contribute to achieving sustainability goals
  • Integrating environmental, social, and governance (ESG) considerations

Key Takeaways

  • HR managers will gain a comprehensive understanding of strategic performance management.
  • They will develop the skills to design, implement, and oversee effective performance management systems.
  • Participants will learn best practices for supporting line managers and employees throughout the performance management process.
  • The course equips them with the knowledge to utilize data analytics, address legal considerations, and stay current with emerging trends in the field.

Duration: 8 weeks

Performance Management for Line Managers (PMA for Line Managers)

Course Overview

This program equips line managers with the essential skills and knowledge to effectively manage the performance of their teams. Participants will learn how to set clear expectations, provide ongoing coaching and feedback, conduct performance reviews, and address performance issues constructively.

Course Objectives

  • Explain the role of line managers in performance management.
  • Apply best practices for setting clear performance expectations and goals for team members.
  • Develop effective coaching and development strategies to support employee growth.
  • Conduct effective performance reviews that motivate and improve employee performance.
  • Utilize a data-driven approach to identify and address performance issues.
  • Foster a culture of continuous feedback and development within the team.

Course Content (14 Modules)

Module 1: The Role of Line Managers in Performance Management

  • The strategic importance of effective performance management
  • Key responsibilities of line managers in the performance management process

Module 2: Setting SMART Goals with Your Team

  • Leading goal-setting discussions with team members
  • Techniques for aligning individual goals with team and organizational objectives

Module 3: Providing Ongoing Coaching and Feedback

  • Importance of regular feedback for employee development
  • Techniques for providing effective and constructive coaching

Module 4: Conducting Effective Performance Conversations

  • Preparing for performance review discussions
  • Utilizing effective communication techniques to deliver feedback

Module 5: Performance Appraisal Tools and Techniques

  • Different methods for performance evaluation
  • Selecting the appropriate technique for different situations

Module 6: Identifying and Addressing Performance Issues

  • Early identification of performance concerns
  • Strategies for conducting difficult conversations about performance

Module 7: Performance Improvement Plans

  • Developing actionable plans to address performance gaps
  • Setting clear expectations and timelines for improvement

Module 8: Performance Management and Legal Considerations

  • Understanding legal requirements and best practices for performance management documentation

Module 9: Leveraging Performance Data for Decision-Making

  • Utilizing data to track performance progress
  • Data-driven decision making for development opportunities

Module 10: Managing Conflict in Performance Reviews

  • Strategies for managing conflict constructively
  • Techniques for de-escalation and maintaining positive working relationships

Module 11: Motivating and Engaging Employees

  • The role of performance management in employee motivation
  • Techniques for fostering a culture of high performance

Module 12: Delegation and Performance Management

  • Effective delegation strategies for improved team performance
  • Managing the performance of team members who delegate tasks

Module 13: Performance Management and Employee Recognition

  • The importance of employee recognition for motivation
  • Integrating recognition strategies with performance management

Module 14: The Future of Performance Management

  • Emerging trends and best practices in performance management

Key Takeaways

  • Line managers will gain a comprehensive understanding of the performance management process.
  • They will develop the skills to set clear expectations, provide effective coaching and feedback, and conduct meaningful performance reviews.
  • Participants will learn strategies to address performance issues constructively and foster a culture of continuous improvement within their teams.

Duration: 6 weeks

Performance Management for Executive Managers (PMA for Executive Managers)

Course Overview

This intensive program equips executive managers with the strategic perspective and critical skills to drive high-performance across the organization through effective performance management. Participants will gain insights into aligning performance management with organizational goals, cascading objectives, and fostering a culture of continuous improvement.

Course Objectives

  • Analyze the strategic role of performance management in achieving organizational objectives.
  • Design and cascade performance goals that drive organizational success.
  • Develop a performance management culture that fosters employee motivation and engagement.
  • Evaluate and improve the effectiveness of the organization’s performance management system.
  • Hold line managers accountable for effective performance management practices within their teams.
  • Promote a data-driven approach to performance management decision-making.

Course Content (8 Modules)

Module 1: Strategic Performance Management

  • The role of performance management in achieving organizational vision and mission
  • Linking performance management to strategic planning and goal setting

Module 2: Cascading Performance Goals

  • Aligning departmental and individual goals with organizational objectives
  • Developing clear metrics and KPIs for measuring success

Module 3: Building a Performance Management Culture

  • Fostering a culture of continuous feedback and development
  • Strategies for promoting employee ownership of performance goals

Module 4: Performance Management System Design and Evaluation

  • Evaluating the effectiveness of the existing performance management system
  • Identifying areas for improvement and designing effective change initiatives

Module 5: Holding Line Managers Accountable

  • Developing a framework for measuring line manager effectiveness in performance management
  • Providing coaching and support to line managers on performance management best practices

Module 6: Data-Driven Performance Management Decisions

  • Utilizing data analytics to track progress and identify performance gaps
  • Making informed decisions about resource allocation and development based on performance data

Module 7: Emerging Trends in Performance Management

  • Exploring new approaches to performance management in the digital age
  • The role of technology and automation in performance management

Module 8: The Future of Performance Management

  • Anticipating and preparing for future trends in performance management
  • Developing a sustainable performance management strategy for long-term success

Key Takeaways

  • Executive managers will gain a strategic understanding of performance management and its impact on organizational success.
  • They will develop the skills to design and implement a high-performing performance management system.
  • Participants will learn strategies for cascading goals, fostering a culture of continuous feedback, and holding line managers accountable.
  • The course equips them with the knowledge to utilize data analytics and embrace emerging trends to ensure the long-term effectiveness of the organization’s performance management system.

Duration: 2 weeks

The PMA certification framework

Performance Management Academy Certification Modules

Here’s a list of the 12 PMA certification modules with summaries:

Module 1: Charting the Course: Strategic Analysis & Formulation

This module equips you with frameworks to analyze your organization’s internal and external environment, identify strategic opportunities and threats, and formulate a winning long-term strategy.

Module 2: Key Performance Indicators (KPIs): Measuring What Matters

Learn how to define, develop, and implement KPIs that accurately reflect your strategic goals and objectives. This module empowers you to track progress and measure the effectiveness of your strategies.

Module 3: Navigating the Unknown: Managing Strategic Risks

Proactively identify, assess, and mitigate potential risks that could derail your strategic plans. This module equips you with strategies to develop contingency plans and ensure business continuity.

Module 4: Aligning the Stars: Strategy Management & Governance

This module explores frameworks for translating strategy into actionable plans and ensuring alignment across all levels of the organization. Effective governance practices are also addressed.

Module 5: Putting Strategy into Action: Leading & Managing Strategy Execution

Learn how to translate strategic plans into concrete actions, effectively allocate resources, and motivate teams to achieve desired outcomes. This module equips you to bridge the gap between strategy and execution.

Module 6: Building Bridges: Managing Strategic Communication, Culture & Change

Effectively communicate your strategic vision and create a culture that embraces change. This module explores strategies to overcome resistance and gain buy-in from all stakeholders.

Module 7: Data-Driven Decisions: Performance Data Measurement

Master the art of collecting, analyzing, and interpreting performance data. This module equips you to translate data into actionable insights for informed decision-making.

Module 8: Making Data Sing: Data Analytics & Visualization

Go beyond raw data! Learn how to leverage data analytics tools and techniques to identify trends, patterns, and hidden insights. This module empowers you to create compelling data visualizations for effective communication.

Module 9: From Insights to Action: Performance Improvement Decision Tools

This module equips you with a toolbox of decision-making frameworks and methodologies to translate data insights into actionable strategies for continuous performance improvement.

Module 10: Data-Driven Performance Reviews: Moving Beyond Gut Feeling

Learn how to leverage data and objective metrics to conduct effective performance reviews that motivate and empower employees. This module fosters a culture of data-driven performance management.

Module 11: Sharing the Story: Publishing Performance Reports

Effectively communicate your organization’s performance data and progress towards strategic goals. This module equips you with the skills to create clear, concise, and informative performance reports for stakeholders.

Module 12: People Power: Managing People for Results

This module explores effective people management strategies that drive individual and organizational performance. It emphasizes creating a work environment that fosters motivation, engagement, and continuous learning.

Performance Management Academy Certifications

1. Certified Strategic Performance Management Professional (CSPMP)

This comprehensive certification equips you with the knowledge and skills for strategic performance management. Master strategic analysis, develop impactful KPIs, navigate risks, and ensure strategic alignment and governance. (Modules: 1, 2, 3, 4)

2. Certified Data-Driven Performance Management Professional (CDPMP)

Become an expert in data-driven performance management. Learn to collect, analyze, and visualize performance data to gain actionable insights. This program equips you with decision-making tools and techniques to translate insights into strategies for continuous improvement. (Modules: 7, 8, 9, 10)

3. Certified Strategic Execution Professional (CSEP)

Bridge the gap between strategy and execution. This program equips you with the skills to translate strategic plans into action, manage resources effectively, and motivate teams to achieve desired outcomes. You’ll also learn strategies for fostering a culture that embraces change and facilitates successful strategy execution. (Modules: 5, 6, 12)

4. Certified KPI & Performance Reporting Professional (CKPRP)

Become a master of performance reporting. Learn to effectively communicate organizational performance data and progress towards strategic goals, with a focus on KPIs. This program equips you with the skills to create clear, concise, and informative performance reports for stakeholders, ensuring transparency and accountability within the organization. (Modules: 2, 11)

Performance Management Academy (PMA)

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