Providing solutions for enhancing organizational agility and responsiveness.
Our organization development solutions have been developed through collaboration with scholars and experts at the top of their respective field. For over 11 years we have been continuously refining and adapting these solutions to meet the ever-changing needs of our clients.
Organization Design
Designing an effective organization means shaping processes, structures, talent development and reward systems so that they support the organization’s capability to achieve its business strategy. Our design solutions range from large-scale organizational redesign interventions to pinpoint solutions aimed at addressing the most critical issues.
Culture and Change
We support our clients in shaping a vision for change, careful planning of the change process and full support in executing.
Sustaining any change initiative requires not only a clear vision of the path ahead but also addressing organizational culture, team dynamics and the mindset of individual employees to ensure sustainable change in behaviors.
Service Management and Customer Service
Managing your company’s service offerings and ensuring that they are tightly linked with the organization’s bottom line are more important than ever. Our approach to service management and customer service goes beyond systems and addresses attitudes and behaviors of employees as well as service strategy and organizational values.
Sustainability
Dealing with the sustainability question is a balancing act for most organizations. How can we create growth and shareholder value while still contributing to a future that is good both for the planet and the people inhabiting it? At the core of our approach is the Framework for Sustainable Strategic Development (FSSD a.k.a. The Natural Step Framework), offering a simple yet powerful scientific definition of sustainability, a systemic approach to strategic thinking and a method for crafting pathways to long-term success.
Innovation
Innovation does not happen without talent equipped with the right skills, tools and mental models for idea generation and implementation. Creative people will get you a long way, but to truly leverage your innovation capabilities, addressing organizational culture, systems and leadership is absolutely necessary.
Team Building
Developing quality relationships in teams should be a long-term strategic focus for any organization. After all it is through people and relationships that organizations realize their full potential. Goal setting, group dynamics and alignment are all important parts of building an effective team but addressing individual behavior and improving self-awareness is equally significant.
