Overview:
This course seeks to develop and stretch the skill-set of EAs and PAs. This training course will help them to understand how to work with different leadership styles and at the same time develop the competence, confidence and mindset to achieve excellence and to recognize their value to their organisations.
What you will learn:
- A focus on understanding what your boss needs from you without constantly needing to be told
- Explore the fundamentals of excellence in communication
- Understand how to stay calm and effective in a busy environment
- Develop effective management skills
- Learn how to be assertive without causing offense
Who should attend?
- Executive Secretaries
- Personal Assistants
- Office Managers and Team Leaders
- Administrative Assistants and Co-coordinators
- Business Support Executives
