Corporate (or Business/Enterprise) Performance Management (CPM), is the area of business intelligence involved with monitoring and managing an organization’s performance, via the intelligent use of key performance indicators such as income, return on capital employed, fixed overheads, and operational costs. CPM encompasses many aspects of business, including, but not limited to, strategic planning, budgeting, forecasting, organizational culture, financial reporting, scenario planning, profitability analysis, KPI analysis, etc. CPM addresses both the operational and financial performance of an organization, including the process of collecting the data and performing analysis and reporting in a collaborative fashion for executives and managers via each level of an organization.
- Introduction to Corporate Performance Management (CPM)
- What corporate performance management and business intelligence are all about?
- Getting line managers and decision-makers to engage with the concepts that underpin CPM so that they become results-oriented and drive greater value and business insights in the organization.
- How the introduction of corporate performance management can transform support functions (Finance, HR, IT, etc.) and position them as business partners at the heart of management decision-making.
- Case-study experience in the implementation of CPM and BI.
- Developing a business case for CPM and considering the next steps.
- The steps of the CPM staircase
- The benefits of a CPM approach
- Strategic planning of CPM
- Some of the barriers to corporate performance management, and how to deal with them.
- Assessing business needs and developing a route map to guide the development of a CPM environment in your organization.
- Identifying the key steps of CPM
- Defining and communicating the strategy
- What tools should be in our management toolbox?
- Budgeting and forecasting
- KPI in CPM
- A measurable vision that is constantly communicated
- Financial and Operational modeling
- “What if” analysis
- Utilizing some of the hidden gems within Microsoft Excel
- The benefits of adopting a scorecard approach
- Mapping culture and scorecards
- Reviewing performance
- Maintaining a continuous approach to performance improvement
- Reporting and reviewing performance
- Aligning people and culture
- Senior finance managers and management accountants seeking to exploit the business potential of corporate performance management and business intelligence
- IT business analysts who have an interest in understanding what CPI and BI can do for their organizations
- Operational, sales, marketing, and commercial managers who want an appreciation of the benefits that can be derived from a good implementation of CPM and BI from all industry sectors, including the public sector.
